Privacy is more than a legal obligation for Casapres — it is part of the trust we uphold every day. This document honestly explains what we collect, how we use it, and the rights you hold over your own data.
By using Casapres services, you agree to the data collection and usage practices described in this policy. If you have any questions, our support team is available 24 hours a day via live chat.
Casapres understands that personal data is something deeply valuable and sensitive. We do not treat the information you provide as a mere business asset — we treat it as a trust that must be safeguarded seriously and consistently.
This Privacy Policy is designed to provide full clarity on how casapres manages user information. We wrote this document in plain language because we believe transparency is not about writing pages of dense legal text, but about communicating important information in a way that is genuinely useful.
This policy applies to all casapres services, including the official website, Android and iOS mobile apps, and all interactions between users and our platform. casapres operates in accordance with responsible data protection principles and is committed to never using user data beyond the purposes described in this document.
Casapres collects several categories of data to operate our services safely and effectively. Here is the breakdown:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Age and identity verification (KYC) |
| Contact Data | Phone number, email address | Account communications and notifications |
| Financial Data | Registered bank account / e-wallet details, transaction history | Deposit, withdrawal, and verification processes |
| Technical Data | IP address, device type, operating system, browser | Account security and fraud detection |
| Usage Data | Game history, session duration, game preferences | Service improvement and personalization |
| Communication Data | Live chat conversations, support tickets | Issue resolution and service improvement |
Casapres does not collect unnecessary data. Every type of data we request has a clear purpose, proportionate to the services we provide.
Data is collected through several methods, all of which are transparent and conducted with your knowledge:
All automatically collected data is never used to identify specific individuals outside the context of account security and fraud prevention.
Casapres uses collected data in a limited and purpose-driven manner. The following are our primary uses:
Casapres never uses your data to make decisions that unfairly disadvantage you — such as blocking access based on demographic profiling or differentiating services based on irrelevant personal characteristics.
Casapres invests significant resources to ensure user data is stored securely. This is not merely an obligation — it is an operational priority we take seriously.
Security measures we have in place:
User data is retained for as long as the account is active and for a specified period after account closure as required by law. Data that is no longer needed will be securely deleted in accordance with applicable procedures.
Your account password is never stored in a readable format. We use one-way hashing with a unique salt — even casapres staff cannot view your password. If forgotten, your password must be reset; it cannot be recovered.
Casapres does not sell, rent, or trade users' personal data to any third party for commercial purposes. Full stop. There are no exceptions to this statement.
User data may only be shared under the following limited circumstances:
All service provider partners granted access to user data are bound by strict confidentiality agreements and are only permitted to use that data for purposes mutually agreed upon with Casapres.
Casapres uses cookies and similar local storage technologies to enhance platform functionality and user session security. Cookies are small files stored on your device when you visit our site or use our app.
Types of cookies we use:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect core platform functions, including the login process and account security.
Casapres does not use cookies to track your activity outside our platform. We do not place third-party advertising network tracking pixels on pages that require authentication.
As a Casapres user, you have a number of rights you can exercise at any time regarding your personal data. Casapres is committed to processing every request related to these rights promptly and transparently.
To exercise any of the rights above, you may contact the Casapres support team via live chat or email [email protected]. We will process your request within 30 calendar days. If the request requires more time, we will notify you with a clear explanation.
You can also update most of your profile data independently through the account settings page on the casapres platform without needing to contact the support team.
Casapres strictly does not provide services to individuals under 18 (eighteen) years of age. Our platform is designed for adult users, and we apply rigorous age verification measures during the registration process.
If casapres becomes aware that personal data collected belongs to a minor, that data will be immediately deleted and the associated account will be permanently closed with no refund of any funds that may have been deposited.
If a parent or guardian discovers that their underage child has registered an account on casapres, please contact our support team immediately so that appropriate action can be taken without delay.
Casapres reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to active users through:
We encourage users to review this page periodically to stay informed about how we protect their personal data. The latest version of this policy is always available on the official casapres website.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, there are several ways to reach us:
For requests relating to personal data rights (access, correction, deletion), please include your registered full name and Casapres account user ID to expedite the identity verification process. Related documents Terms & Conditions are also available for full reference.
These are the standards we uphold every day in managing the data of millions of Indonesian users who trust casapres.
All data transmitted between your device and Casapres servers is protected with military-grade encryption. Not a single data packet is sent unencrypted.
Casapres has never and will never sell, rent, or trade your personal data for the commercial benefit of others. Your data is not a commodity to us.
Only casapres staff with a clearly defined need and proper authorization may access user data. Every access is recorded in an audit log that can be reviewed at any time.
We clearly explain what we collect, why, and how. There is no hidden data collection or use beyond the purposes we have communicated.
Casapres's security infrastructure is regularly audited by both our internal team and independent third parties to ensure there are no vulnerabilities that could be exploited to access user data.
Every data rights request — access, correction, or deletion — is handled with full seriousness and resolved within a transparent, clearly communicated timeframe.
Casapres recognizes that your personal data belongs to you. We only manage it with your consent and for purposes you have agreed to.
Get Started SafelyYou have the right to request and receive a complete copy of all personal data casapres holds about you. Requests will be processed within 30 calendar days of submission.
If any data is inaccurate or outdated, you have the right to request a correction. Most profile data can be updated directly through your account settings without contacting support.
Under certain legally permitted circumstances, you may request the deletion of your personal data from Casapres systems. This process will be clearly communicated, including which data can and cannot be deleted due to legal obligations.
You have the right to receive your data in a machine-readable format (such as JSON or CSV) for personal use or to transfer it to another service as needed.
You have the right to object to the use of your data for specific purposes, including personalization you do not want. casapres will respond to your objection and provide appropriate options.
A platform with a clear privacy policy is a platform you can trust. Join millions of Indonesian users who play with peace of mind at Casapres.
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